From the Norwegian American Hospital newsletter
CHICAGO – Norwegian American Hospital announced today that it has received the 2015 Patient Safety Excellence Award™ according to Healthgrades, the leading online resource for comprehensive information about physicians and hospitals. This distinction puts Norwegian American Hospital within the top 10% of all hospitals evaluated for their excellent performance in safeguarding patients from serious, potentially preventable complications during their hospital stays.
“This award is a wonderful validation of what we do every day to provide truly exceptional care for our patients,” said José R. Sánchez, president and CEO of Norwegian American Hospital. “We are very proud of our hospital culture, which prioritizes the highest quality of patient care and safety above all else. We work to continually raise the bar and enhance the experience for the benefit of our patients and their family members, every day.”
On average, 133,896 patient safety events could have been avoided if all hospitals, as a group from 2011 from 2013, performed similarly to hospitals performing better than expected on each of 13 Patient Safety Indicators evaluated by Healthgrades.
In addition, during this study period, patients treated in hospitals receiving Healthgrades Patient Safety Excellence Award were, on average:
* 43.9 percent less likely to experience an accidental puncture or laceration during a procedure, than patients treated at non-recipient hospitals.
* 53.6 percent less likely to experience a collapsed lung due to a procedure or surgery in or around the chest, than patients treated at non-recipient hospitals.
* 47.4 percent less likely to experience catheter-related blood stream infections, than patients treated at non-recipient hospitals.
* 43.8 percent less likely to experience pressure sores or bed sores acquired in the hospital, than patients treated at non-recipient hospitals.
During the study period (2011-2013), Healthgrades 2015 Patient Safety Excellence Award recipient hospitals performed with excellence in providing safety for patients in the Medicare population, as measured by objective outcomes (risk-adjusted patient safety indicator rates) for 13 patient safety indicators defined by the Agency for Healthcare Research and Quality (AHRQ).
“This award is truly a reflection of our commitment to patient safety and quality healthcare for all our patients,” said Dr. Abha Agrawal, vice president of medical affairs and COO of Norwegian American Hospital. “Day in and day out, we strive to provide our patients with the very best hospital experience. Whether it’s a routine screening or more involved surgery, each patient receives exemplary care.”
Norwegian American Hospital
Join the Norwegian American Hospital Foundation for an exciting evening as they host their inaugural “The Power of Community” benefit at the Mid-America Club. This delicious dinner will be held on Thursday, June 25th, from 6p.m. – 9 p.m. and everyone is invited to attend.
Dinner proceeds will benefit the Norwegian American Hospital Pediatric Dental Van. Norwegian’s newest innovative resource is a mobile facility that provides dental care throughout the area and is based on the enormous success of the Pediatric Care-A-Van. The Pediatric Dental Van will provide vital restorative dentistry (x-rays, exams, fillings, root canals, etc.) to more than 1,200 low-income children at their schools and community sites each year, as well as provide referrals for ongoing dental care and bilingual oral health instruction.
“This is an exciting and special event for the hospital and the community we serve. By attending you are not only indulging yourself with spectacular food, but also giving back to Norwegian American Hospital and this special program,” says Edward Dernulc, Norwegian American Hospital Foundation executive director.
Tickets are $200 and a table of 10 is $2,000. For more information, please call the Norwegian American Hospital Foundation office at (773) 292-8509.
Below is an excerpt of an interview with Billy Ocasio, CEO of the Institute of Puerto Rican Arts and Culture. Billy was elected as Chair of the Board of the Trustees of Norwegian American Hospital last October. Billy was born in Norwegian American Hospital and is a life long resident of the Humboldt Park community. He most recently served as a senior advisor to Governor Pat Quinn. Previous to that he served as alderman of the 26th Ward in Chicago. In the interview Billy discusses the further development of Norwegian American Hospital.
Question: What role do you think the Norwegian American Hospital plays in the Humboldt Park community?
Along with providing the highest level of care in the Humboldt Park community, one of the major roles the hospital plays is that it’s an employment engine. It employs 800 community residents. The hospital employs more people than any other organization in the community. The hospital also meets the health care needs of the community. We see many people with diabetes and other health needs. Yet it’s more about what the hospital can become. It is a place that employs the most community residents and now it is in line to become a place that can meet all the different health needs of the community, including diabetes, behavioral health, heart issues and asthma.
Question: What is your vision for the hospital?
We need to reinvent ourselves. First, we need to find out what are the health needs of the community. Second, let’s recruit those doctors that can provide those resources for the community. José Sanchez, the CEO and President of Norwegian American Hospital and the Board of Trustees are making great strides to bring in the best doctors to Norwegian. We have spent the last 6-8 months talking to doctors. We have recruited a couple hundred new accredited doctors to join the Norwegian American Hospital staff. We have also just opened a new 15-bed psych unit to deal with the mental health needs of the community. Third, we need to align ourselves with well-established institutions that can provide resources that we cannot meet on our own. We have a new partnership with the Ann & Robert H. Lurie Children’s Hospital and Northwestern Memorial Hospital to further meet the community’s needs. Fourth, how do we utilize our vacant land to bring in resources? We are working with the Hispanic Housing Development Corporation to provide Latino veterans and their families with affordable housing. The new building, which will include 1, 2, and 3 bedroom units, will bring a new holistic approach to meeting the needs of these families. There is no place that targets Latino veterans and their families and we want to ensure that those families are properly served.
From Norwegian American Hospital staff
Obstetricians/gynecologists and pediatricians are the two groups of doctors who come to mind when talking about teenage pregnancy prevention. But, don’t overlook certified nurse-midwives. Midwives have education in midwifery and nursing and can offer education to young girls on family planning, reproductive health, teen pregnancy, contraception and protection against sexually transmitted infections.
The Midwife Associates of Norwegian American Hospital can help adolescent girls from puberty to college. They want girls to feel comfortable and willing to discuss hard issues in a non-judgmental fashion as they facilitate their care. Very often a young girl may feel more at ease talking to someone outside her family, and midwives are comfortable initiating conversations that other people in a teen’s life tend to avoid.
This is evident in the questions they ask, the language they use, the time they spend listening, and in their thoroughness as they conduct physical exams. A midwife can act as a transitional figure, providing support for, and offering knowledge to a girl when she is ready to hear it. The Midwife Associates maintain complete confidentiality, and they help girls think about how to maintain and even improve communication with their parents.
Knowledge ultimately empowers adolescent girls to trust their bodies and to engage in preventive and health sustaining practices. For more information or to schedule an appointment to meet individually with a certified nurse-midwife, contact 773-292-5976.
By Jonathan Contreras, Director, Integrated Paseo
On January 1st 2015, the Puerto Rican Cultural Center – Vida/SIDA together with Norwegian American Hospital, launched the Integrated PASEO program. This partnership has allowed us to provide wraparound services for HIV treatment, STI & Hepatitis C care, substance abuse & mental health counseling, for clients within the Chicagoland area. Our bilingual Spanish-English team creates personalized health plans for each client including specialized services referrals, to instill proper level of care and treatment. For more information, contact Jonathan Contreras, Director at 773-772-5455.
Diabetes continues to be a great health concern in the Humboldt Park community. I’ve been President and CEO at Norwegian American Hospital for four years, and with all the efforts toward the prevention of diabetes, it still continues to be a serious health risk.
This year, to address the diabetic needs of this population, we are launching many initiatives and bringing together all the community stakeholders. We initiated a full study of national, state, and local trends to see how they relate to the Humboldt Park community. The study is being conducted by Dr. Aida Giachello and we have received her first draft that gives an overview of the magnitude of the problem.
The study will implement and evaluate a community-based diabetes bilingual and bicultural education and intervention program. We will recruit patients identified in the ED with their A1c greater than 7, or with any other diabetes complications. Pre- and post-assessment will be conducted every 6 months for 1.5 years to all participants to monitor changes in clinical outcomes (weight loss, A1c, high blood pressure), and behavioral (healthy eating, physical activities and, improvement in psycho-functioning). The program with all its components will be presented to various philanthropic organizations for funding.
Norwegian has also identified the need for an endocrinologist who will work for the hospital. We will be creating a registry of all the diabetics using services at Norwegian. The data base will give us an opportunity to determine which patients have their diabetes in control and those who don’t. Our goal and objective is to offer a comprehensive program to help people with diabetes manage their disease. Services will include consultations with an endocrinologist (a physician specializing in disorders of the endocrine glands, including diabetes), a certified diabetes educator and an educational program designed to help patients keep their diabetes under control. Norwegian’s goal is to provide a comprehensive approach to the disease, rather than just providing pieces of the services needed for this population.